Help. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. Here’s how to reach the MoneyPak customer service team. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). You can send $20-$500 for a flat fee of $5.95. There is no customer service and green dot custo... mer service can't do anything. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. The process is done on a standard mobile phone. Buy a MoneyPak. FIND SERVICES AND LOCATIONS Filters. For help in creating a MoneyPak online account, click here. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. Use our contact form to send non-emergency questions or comments to our customer service team. Checking Your Balance via Cell Phone Visit the mobile browser. Check your card’s eligibility. You will get directed to a live person after a few tries. MoneyPak. MoneyPak is accepted by most Visa, Mastercard and Discover … Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. MoneyPak. Green Dot phone number list 2 of 2. Contact Green Dot Corporation customer service. Call 1- (866) 795-7969. MoneyPak.com will remember your information, making future visits fast and easy. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. The issue description limits 100 characters. To find a MoneyPak location near you, click here. We’ll use this information to communicate any important info or updates about your case. First names are limited to 25 characters. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Chatting with Green Dot Customer Service. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. Green Dot MoneyPak FAQs MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. Contacting Green Dot Via Mail. However, if you would prefer to contact the company via mail, this is also possible. Things have changed, my have they changed. If we can recover funds, we will try to complete your MoneyPak deposit for you. Last Revised: 12/10/2019. Connect with your favorite people. Check that the prepaid or bank debit card to be used accepts MoneyPak. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. 28 likes. Next, enter your MoneyPak information and then press 5 (for “Additional information”). Now they get you to use MoneyPak if you want instant transfers. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. https://support.gree...online/ customer service sub...28 mins. Then press 5 and then 6. Please enter your MoneyPak number Cancel Continue While these sites are fake, the consequences for consumers who fall into this trap are all too real. The funds on the MoneyPak will be deposited to the card. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. Sections of this page. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Call 1- (866) 795-7969. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Enter the numbers you can see—leave spaces for numbers that were scratched off. * Required for assistance. Select a question topic and get started. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. If you have any other prepaid or bank card brand, continue with the remainder of the form. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. Please select a specific issue for assistance. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. Continue. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER MONEYPAK TERMS AND CONDITIONS. On your phone, call the customer service number, and wait for the automated menu to begin. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. Once you enter the requested information, you will be connected to a live customer service person. Map List. It is an automated service so can be used at anytime. The cardholder has to send a text message to the number 43411. Submit a fraud claim to Green Dot immediately. Verify your mobile phone by following the prompts during setup. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Upload a readable image of your receipt. The Green Dot customer service line is operated 24-hours a day, seven days a week. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). We hope this post on Green Dot MoneyPak Customer Service was helpful. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. A MoneyPak comes with a scratch-off 14-digit serial number. Last Name can only contain letters, spaces and '-'. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. Last Revised: 9/26/2017. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) Please use your home address. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. Some even have fake customer service phone numbers as part of the ploy. All Rights Reserved. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. Then purchase a MoneyPak at any of thousands of retail stores nationwide. Dial +1 (866) 795-7497 to reach the customer service center. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … Service fee and limits apply. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. The phone number listed on the back of MoneyPak cards … Locations. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. © 2020 New Rhino, LLC. Open your cell phone's browser and … As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. * Required for assistance. First Name can only contain letters, spaces and '-'. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. Log in. Dial number which is shown on the back of your MoneyPak. Green Dot MoneyPak Customer Service. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. Complete the fields below and include as much information as possible. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. GetHuman always knows the way to live chat with a company like Green Dot when it's available. So I fell for it since I needed to transfer money now. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. boxes not allowed. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. You should also contact your local police department to file a police report. Then press 4 (for “Transaction you do not recognize”). In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. MoneyPak. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. The more info you provide, the faster a resolution can come. Keep me signed in The "customer rep" tells the victim that he must load $1,000 on his card to … The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. Download PDF TECHNOLOGY PRIVACY STATEMENT. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. Enter your prepaid or bank debit card number. 20View details › 866-785-6963Press 1 to register your ca...29 mins. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Check by SMS; The SMS text service can also be used. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. 28 likes. Must be 18 or older to use this product. Everything about Gift Cards and Prepaid Debit Cards. Deposit cash to any eligible prepaid or bank debit card. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. * Required for assistance. Scratch off the secure MoneyPak number on the back of the package to get started. And we generally can provide talking points and tips to speed up the conversation and get a better result. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. P.O. The more we know, the better we can help. try these numbers. Important: A readable image of your receipt is required for assistance. Next, press 2 for every question the automated voice operator asks after that. See instructions above on how to create a MoneyPak account or log in. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with …