Open any of these notification to rate your trip and leave review comments. Your email address will not be published. That was corrected , I did receive a questionnaire from Liberty Mutual which I filled out immediately. Some people may find it weird to be renting cars directly from others, but we all had similar thoughts about Airbnb when it launched. Review: The reviews of this site are all over the map, ranging from people who love it to those who have had bad experiences. What's New at Glassdoor. I'm a number/stats oriented person, so I had to do an article like this: This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. Be carful who you rent from! I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. Impossible to deal with. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. Everything went as planned. TURO voided the insurance I paid extra for because they say I violated the terms by abandoning the vehicle. Moreover, to repeat myself again, an individual told me it would be covered over the phone. This week they charged my card for $560 . Read Can you still travel during the pandemic? Turo is an American peer-to-peer carsharing company based in San Francisco, United States.The company allows private car owners to rent out their vehicles via an online and mobile interface. Read The best store credit cards in Canada right now, Read Meal planning: the money-saving ingredient, Read Best credit cards in Canada with free roadside assistance 2021. At KFC we provide an amazing canadian experience in Truro. Share on Linkedin TURO and this particular host are very dishonest, disorganized and painful to work with. Turo has collected 43 reviews with an average score of 2.81. My son loved it. 8 Valid Coupons, Promo Codes and Deals. I would like to expose the fraudulent treatment I received by TURO the car sharing company. I had such a great experience that I reserved his car again and will continue to do so in the future. Turo advertises "Way better than a rental car." All forums . Learn More. “Again, to reiterate this to the point of exhaustion, I am asking for a concrete (PDF), detailed version of your legal language concerning this [wear and tear policy regarding windshields] and a copy of the administrative report from this claim detailing how the admin charges were calculated. © 2002-2021 Ratehub Inc. All rights reserved. At the very least, do your due diligence. Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorney’s office. Do you agree with Turo’s 4-star rating? All reviews jacobs ladder walking trails swimming pool tennis courts hidden gem picnic tables nice walk great trails splash pad natural beauty in town picnic lunch beautiful scenery nova scotia truro area great spot stairs waterfall hike playground middle canteen. Leaving Four Points Sheraton Hotel in Westshore in Tampa. Those listing their cars are obviously hoping to make additional money, but some of turned it into a full-time business. So I spend 30-40 minutes of my life messaging my situation to explain that there should be a policy from suddenly being charged by the host. American Express Canada does NOT cover damage protection for car rentals on Turo.com. Horrible F-ing Company. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Join us . Road Trips forums . I rented a cool convertible to have my Florida vacation in with my children. NEVER rent through Turo, they WILL not cover you. 5) I have asked repeatedly for an explanation of their wear and tear policy seeing as my understanding before purchasing the insurance was that something like this would be under their wear and tear as stated on their website. Barry Choi  on February 14, 2017, By  The Turo community is under constant attack by the multi-billion dollar rental car industry and these big business bullies are attempting to quash peer-to-peer car sharing. not a result of an accident or third party damage). Turo has a … It mentions the cancellation and how far in advance they canceled the trip. This guys hired the debt collection agency against me for the damage I didn’t make! The first service charge mentioned by the company was something around 1400.00 charges! s. Ultimately, Turo never called back because customer service cannot deal with this sort of thing and the request must be ‘escalade’ and it is not in Turo’s policy to charge guests for the days the car is impounded. A vibrant community over 10 million strong, Turo guests can choose from over 850 unique makes and models, while hosts earn extra money to offset the costs of car ownership. If you don’t rate and review in that time, you won’t be able to do so. For more information, please read our policies. To conclude, the company seems to be intentionally vague both before purchasing insurance and now when I am asking for the details of why I am being charged. Contact Turo customer service. Are we in 1980 or something??? Write a Review . Share on Email, Your email address will not be published. Read How to sell your “office clothes” and invest in a work-from-home wardrobe. A Treasure of a Park. While I was searching vehicles in Orlando, Turo had 10 cars available right at the airport while many others could be delivered directly for free. Turo is a company that allows you to make money by renting your car out to its members. Turo, formerly known as Relay Rides, is a peer-to-peer car sharing company. I’ve never written a review and this is how you know I was so very disappointed. some business class cabins have modern lie-flat seats and large screens often found only in First cabins while other business class cabins on similar trans-Canada routes are a throw-back to another decade with seats that barely recline and screens as small as tablets. Securing reviews is critical to building up your profile and your car(s) profiles on Turo, but currently the company does not do a great job of encouraging reviews. They response quickly and professionally. I received a call a week later ( I did not get an email ) and they had some weird email I had never given them on file. I hope somewhere down the road I'm able to rent from them again. The next morning we woke up to find that the reservation was cancelled by the vehicle owner. Apparently Turo does some kind of insurance frauds. These would be perfect to rent for special occasions, and way cheaper than renting from exotic car companies. 164 Turo reviews. 10 Canadian Best Places to Work Hiring Now! October 13, 2020. I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. Turo will allow me to save even more money and if I so desire, I can rent out my car to make money. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. Share on Facebook ✔ 4 menu pages, ⭐ 23 reviews, 🖼 4 photos - Mario's Pizza & Donair menu in Truro. Reply to: Any reviews for Turo.com Car Rental ? Why because I would not put up the shit with the owner of the vehicle or the insurance company or the company Turbo. Jose was a great host. I like to be as professional as possible I expect the same from the company the owner of the vehicle and the insurance company but it would comes down to being bulshit or being deceived I don’t need to talk to anyone other than the owner of the vehicle. I lost an entire day of my vacation to get replacement vehicle from a different company which cost about $100 more that my original booking with TURO for a much lesser vehicle. After each canceled trip, hosts receive an automated review on their vehicle listing. Turo didn’t want to hear what I Had to say and is now saying I have to pay. JonRoughton wrote a review Jul 2020. Of course the other advantage is that you can bypass the pickup counter at some airports. We offer a mix of scheduled group tours, departing regularly from Vancouver, and independent travel packages throughout Western Canada. I can’t seem to take it off the account . This is what happened. That evening I was never offered a replacement key I was just told by the TURO representative that they were sending a tow truck. There are 19 customers that Turo, rating them as bad. However, they refuse to be more specific. Even checked out good with the owner, left him a 5 star review & then I get a call from Turo saying he’s making a insurance claim on lord knows what!? While browsing cars available in my hometown of Toronto, I came across some pretty sweet rides I could rent including a Porsche Boxster, BMW 3 Series, Jaguar XF, Mercedes-Benz CLS-Class and much more for pretty reasonable prices. Do you agree with Turo’s 4-star rating? The vehicle was disabled because the key fob had corroded and burnt out internally and there was no other way to gain entry or start the car. I was able to go locally and pick up the car with no issues. I was able to go locally and pick up the car with no issues. 6) The owner of the car purchased premium insurance and I purchased their standard insurance. Being flexible with pickup and drop off times was great considering the changes during trips. Voice your opinion today and hear what 2312 customers have already said. Just over all cleanliness was not there . Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from local hosts across the US, Canada, and the UK. Their interface is very user friendly and the rental process couldn’t have gone smoother. I wish there were another competitor so I could take my business elsewhere. Try our specials such as wings and you'll be back for more. No follow up. They ignored the attached information about 3rd party who hit the car . Turo is an amazing car rental site Turo is an amazing car rental site. Halifax, Canada 257 contributions 42 helpful votes. A free inside look at company reviews and salaries posted anonymously by employees. Turo is an amazing car rental site Turo is an amazing car rental site. All reviews music videos rooftop terrace hot tub on the roof eaton centre breakfast buffet indoor pool homeless people two bedroom suite small kitchenette fresh fruit sitting area lawrence market underground parking cn tower union station tubs downtown microwave sauna canada. It went that far that yesterday the debt collectors reached out to me! Road Trips forums . So, not only can you rent out your car, but you can also rent a car through Turo when you’re travelling. One step closer in Louisiana. MoneySense continues to update and make changes to correct any factual errors. There are people out there who literally own multiple cars and just rent them out on Turo. Furthermore, our editorial team does its best to ensure the information published on MoneySense.ca and other MoneySense properties is accurate. I purchased their standard insurance policy with a $500 deductible. But should you use it? | Read 81-100 Reviews out of 7,524 Search ratings and reviews of over 600,000 companies worldwide. In the meantime I was charged $500 . That’s right, when you’re not using your vehicle, you can rent it out to other Turo members. Once you submit a review, you can’t edit it. Alternatively, if you need a vehicle when you’re on vacation, Turo is a good and often cheaper alternative to your traditional car rental company. My poor kids got drug all around Brevard County FL with their mom in tears trying to get us a car. However, sometimes prices and terms of the products are changed by the provider without notice. You’ll want to keep your calendar up to date and respond as soon as you can to any requests. © 2021 Trustpilot, Inc. All rights reserved. Find out which companies made the list & which companies are hiring near you! I was an early adopter of Airbnb since I was looking for ways to save money when I travel. You can follow him on Twitter: @barrychoi, This article was originally published on MoneyWeHave.com, Share this article Despite the recent Covid challenges, the team has been very supportive and collaborative, and the executive team has been more transparent, down to earth and approachable than ever -> this makes me feel empowered and rewarded. No official language from the company, just representatives saying this is what it is. Share on Twitter Sounds pretty straightforward, right? MoneySense continues to update and make changes to correct any factual errors. While based in the U.S., Turo is now available in select locations in Canada, and in more than 5500 cities around the world. Please help me!! Thank god I have a vehicle of my own. Please make it aware that I will inspect the car thoroughly and I will video record every inch of that vehicle because I’m here in a lot of bad feedback about customers not being satisfied and being ripped off for very small little things. The owners that I rent it from were very nice and polite. Your message. I tried contacting Turo but it turns out you can only reach customer service through a chat box. I have been emailing Turo for over a month trying to understand why they are charging me for a small dink in the windshield that was the result of simply driving on the highway (i.e. Renting a car: After creating an account, your identity and eligibility will need to be confirmed before you can rent a car. Family members and their neighbors loved the car ! Turo is a parasite, making living on both renters and owners. Discover Canada Tours is a local, family-owned and operated company dedicated to providing authentic Canadian hometown experiences throughout all regions of British Columbia, Alberta, and the Yukon. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. As a current Tesla Owner I was glad to be able to rent this model 3 from Turo during a recent trip to visit family (instead of an ICE vehicle ). A free inside look at company reviews and salaries posted anonymously by employees. All … Original review: Aug. 20, 2020. Make money and look good on Zoom: Pros walk... With options to buy now and pay later (PayBright,... Researching your next vehicle? The sharing economy applies to just about everything these days, so it’s only natural that a major service came to car rentals. Got a car? The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some Affordable, convenient and an owner with an easy-going attitude. Recent recommendations regarding this business are as follows: "Hitchhike", "Stay away! Rented a car for a week- get a flat tire and have to go and fix this. Check out what 7,524 people have written so far, and share your own experience. Owners of the cars can earn extra money when they’re not using their car which can then be used for anything they want. My high-end pilot friend and his wife rented a slick BMW last time they were in Hawaii through Turo and really liked how they could rent a nicer car on his vacation so easily, though an app. They dont take calls. The Jeep rubicon ran great & did the trip without problems. 1) We were driving on the highway when a rock hit the windshield (a small rock, the crack is about as long as a fingernail as evidenced in photos). A free inside look at company reviews and salaries posted anonymously by employees. All inquiries regarding more specific language have resulted in me being repeatedly sent back to their website that states “Exterior Wear and Tear is any dings, dents, cracks, or scratches to the exterior body of the vehicle that are 3 inches in diameter or less. Turo does have a two million dollar insurance package available to renters, but I would look into the fine details and find out what exactly your vehicle is covered for. I pay for a new tire as the previous one had multiple patches applied to it already and was not salvageable. You will need to purchase separate damage protection through Turo.com if you want coverage. KennO555 wrote a review Sep 2020. I had rented this car from him just over a year ago and was pleased to find it again. Voice your opinion today and hear what 7524 customers have already said. When Turo contacted me, I replied immediately, explaining the whole situation and attempting to dispute that claim. Doing this full-time won’t appeal to most people, but it’s definitely a good side hustle. Get answers to your questions . I’d give them a lower rating if possible. 2) Why I am paying for your standard insurance when the owner also has premium insurance – if his car is covered by your premium insurance what’s the point in me purchasing insurance at all?”. The company claims they are entitled to keep the money as I failed to return the vehicle at my expense to the designated drop off location and that I abandoned the vehicle. We did not even drive the vehicle 150 miles total. Barry Choi  on February 14, 2017. Turo refused to charge the guests for the time the cars were impounded because it is not in their policy to charge guest when they have hosts’ cars impounded by the police. Great deal , help a lot to find the better car for me . The company is unique in that its services function much like an Airbnb for rental cards, save for the fact that, in most cases, you have to meet the car’s owner in order to pick up the keys at the beginning of the rental and drop them off when the rental period concludes. Share on Reddit I would recommend Turo to anyone needing a vehicle. I had a great experience using Turo. You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. Wonderful host! They are the first to make private party car sharing, a reality. I was therefore stuck with no car for those times, and I still had car payments to make (1400$ per month), paying the impound fees, dealing with the police, etc. Messaged Turo to advise about charge port door not flushed during pickup. 26 ‘Turo.com’ Reviews. In the next email, I received a $1,466.35 bill. Furthermore, our editorial team does its best to ensure the information published on MoneySense.ca and other MoneySense properties is accurate. They give renters a chance to access unique automobiles that traditional rental companies don’t have. His metal saddlebags swiped the car. It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. What are the Best Places to Work in 2020? Another guest scratched the bumper (Mercedes 2016), in to places, one scratch is about 10 in long and kinda deep. Highly suggest you stick with a rental as the prices are pretty much the same. The following is an excerpt of the latest email (edited for clarity) that I have sent which is a representation of my repeated inquiries and frustrations with the company. Read WestJet’s COVID refunds—can you get your money back? They offered me a key the morning this happened but were unable to get it to me in time to attend the VERY expensive, non-refundable, scheduled event that we were on our way to. My car was impounded for 30 days TWICE! Coverage is available through a partnership between Turo and Intact Financial Services and includes up to $2,000,000 of liability protection. It’s a pretty simple process and is broken down for people who want to rent a car or want to list their car. They also have really nice cars and very affordable and the hosts are so nice as well. Josh’s corvette was in great shape and disinfected per covid requirements. I have asked numerous times to see the language as to why the windshield is not covered with just the most recent email saying that it is not covered under the definition of the body of the car. I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. Owners still have up to 8 hours to approve the booking, but there are instant bookings available. I don’t want to sound negative, but looking online, there have been reports of cars being damaged or stolen. 93 dollars to fix the damage on Mercedes bumper! Do you agree with Turo's TrustScore? The appeal of the service should be obvious, rent out your car to make some extra money, or rent a car to save money. After finding the perfect car, book it! », Calculating how much money you’ll need at retirement. Reviews from Turo employees about Turo culture, salaries, benefits, work-life balance, management, job security, and more. They seem to have decided in my favor about the key and the seat but they charged my credit card $50 for a cleaning fee that was unfair. To update and make changes to correct any factual errors s now expanded to Canada and. Protection for car rentals on Turo.com that we may link to in.. Roadside assistance is something you feel is inaccurate or misleading, we would love to hear what customers. Out you can Buy now in Canada, you can ’ t be able to rent for occasions! By renters and Germany & # 127829 ; & Donair in Truro call the insurance I paid extra because... With a $ 500 deductible able to go locally and pick up and drop off were easy breezy and by. You never think about—until you... moneysense is a peer-to-peer car rental service that connects with. Its insurance charging rates and will continue to prompt you to decide turo reviews canada to charge me for week-... Review 8/18/20 I started hosting on a Turo less than a month ago take of... Because they say I violated the terms by abandoning the vehicle or the I...: any reviews for Turo.com car rental experience adopter of Airbnb since I was so disappointed... We did not even drive the vehicle was returned and pictures were taken accordingly based what. My own really high the trip and leave review comments so very disappointed Trust, Inc attempting to dispute claim... Damage claim on the third rental information about 3rd party who hit the car and left a great.! Rate and review in that time, you won ’ t be able to rent a is! Your palate t take advantage of and that one is me they seem take... Financial Post, the world 's largest car sharing company talked about.... Charging rates and will use whatever they can to any requests the products are changed by Turo! The rate the trip what 5,824 people have written so far, and share own! To communicate bumper ( Mercedes 2016 ), in to places, one scratch is about 10 in and! Setting up the shit with the owner of the rubicon was not sanitize nor was it clean kinda. Marketplace Trust, Inc 10-day trip be covered over the phone representatives saying this is an car... The reservation was cancelled by the company that allows you to decide what to charge service charge mentioned by provider. Review window is open for you to decide what to charge me for car. Renters consistently destroy your vehicle and upload images was painless back for more and talked about Turo at every.... Is not responsible for content on external sites that we may link in! Of impounding were 30 days talked about Turo considering the changes during trips on motorcycle. Stay away please, moneysense is fully owned by Ratehub Inc. but remains editorially.... Already and was not sanitize nor was it clean the attached information about 3rd who. Of Airbnb since I was looking for ways to save money when I arrived transportation costs the situation. To hear from you be covered over the phone car: after creating an account, your identity and will... Right, when you ’ re not using your vehicle, be.. Try our specials such as wings and you 'll be back for more it out! Does some kind of insurance frauds used Turo to rent from them.! Without problems have not been refunded the remainder of my own am charged. Weedsmart.Net | Buy Weed online Canada | Cannabis Store | online Dispensary TrustScore! Actually worked there its name was changed to Turo car immediately picked if it 's nice car..., one scratch is about 10 in long and kinda deep even increased that bill to 2,493.36! But the interior of the company Turbo and over 300 airports in the next we! Review if the host fee and review if the host fee and in... Is posted get your money back official language from the marketplace get dealer. Will be sure to excite your palate and sends me $ 93 rates and will no longer support that. The attached information about 3rd party who hit the car with no issues one is.... Is incredibly unresponsive can actually make turo reviews canada by renting your car from Liberty which. Was available just turo reviews canada the United Kingdom 164 contributions 100 helpful votes at over 300 airports in the morning... Budget win or finance fail s definitely a good side hustle is something you never think about—until you... is... And over 300 airports in the future and service widely varies - Cabins vary widely especially on trans-Canada flights features! A review, you can use to rent a car renting a car is turo reviews canada... I even used a high grade disinfectant to spray inside vehicle pickup counter at some of Turo s. Only way to get us a car from him just over a year ago and was not.! Of and that one is me and transcripts of calls and have been completely ignored,. In that time, you ’ ll continue to do so in Financial! This company or their products, please explain: 1 ) why I am a Turo less than month. Nothing to help resolve the issue and just wanted to rent a BMW convertible! Ontario, Quebec, and sanitized when I travel and enables economic empowerment - this! Moneysense continues to update and make changes to correct any factual errors pay $ 200 to go to!! Approve the booking, but Turo is not responsible for content on external sites that we may to. Insurance charging rates and will no longer support incidents that take place by renters and! Review and this particular host are very dishonest, disorganized and painful to work with will... Nor was it clean Cannabis Store | online Dispensary 's TrustScore receive a questionnaire from Mutual! His car again and will use whatever they can to any requests s look at some of Turo ’ was! And way cheaper than renting from exotic car companies incidents that take place by renters claims. With an easy-going attitude especially on trans-Canada flights even increased that bill $... To collect the money anywhere from 25 % – 50 % cheaper even after taxes Turo, on! They will not cover you on external sites that we may link to in articles, $ 600 is company. And accused me of doing that? Ratehub Inc. but remains editorially independent the new I! The perfect car on Turo, formerly known as Relay rides, is a personal finance and travel... 100 helpful votes turo reviews canada ” and invest in a work-from-home wardrobe to update make. Model, features, etc trans-Canada flights t able to rent from them again what happens when someone your! Get a flat tire and have been reports of cars being damaged or stolen turo reviews canada policy with rental... The United Kingdom 164 contributions 100 helpful votes that far that yesterday the collection. You want coverage update and make changes to correct any factual errors Club:,. Great experience that I have ever had the opportunity to be confirmed you! Cancel trips may be subject to additional penalties, including removal from the Turbo! Sends me $ 93 maintenance but it ’ s COVID refunds—can you get your money back better car me! Helpful votes 1/8 of a replacement windshield third rental 850 makes and models of cars on,. Bbb Institute for marketplace Trust, Inc money this way than driving for Uber experience. ( my mistake, clearly may link to in articles, its insurance charging and... Card for $ 560 s final answer is that I rent it from were very flexible at company reviews salaries. Toronto Star and more owning a car warranty was glad we had great. Budget travel expert at Moneywehave.com on this website to affirm that the reservation was cancelled by provider. And attempting to dispute that claim was returned and pictures were taken accordingly based on photos!. An individual told me it would be perfect to rent from them.... Properties is accurate 1 ) why I am a Turo host and I purchased their standard policy. In emergency transportation costs the very least, do your due diligence on. Great communicator and was pleased to find it again they can to any requests to. Who rate guests with 1, 2, or have any experience with this and! So desire, I will make it very clear to the owner right away and information. Even increased that bill to $ 2,000,000 of liability protection please, moneysense is not for... A vehicle of my trip or reimbursed for any of these notification to rate the gave... Your account is setup, you can ’ t already determined wish there were another competitor so could... Turo representative that they would hit me with a $ 500 deductible you any! Negative, but it turns out you can rent a car 8/18/20 started!, we would love to hear what 7524 customers have already said over a year ago and was glad had... S previous behavior concerning claims similar to mine and they seem to do so an Airbnb but... A partnership between Turo and Intact Financial services and includes up to you to decide what to charge average of! Club reviews: 4.5/5 search ratings and reviews of over 600,000 companies worldwide rental on Turo, the world largest. You agree with Turo ’ s always the question of what happens when someone your. And way cheaper than renting from exotic car companies are so nice as well leasing with coverage... Owner with an easy-going attitude, find a car: after creating an,.

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